Daimler Truck Southern Africa spearheads the move to online truck parts purchases with the launch of the Daimler Truck Parts Portal in SA.
- Daimler Truck Southern Africa boosts the convenience level for Mercedes-Benz Truck and FUSO Truck customers with the introduction of a simplified online parts purchase portal.
- Over 400 hundred parts can be purchased for Mercedes- Benz Truck and FUSO Truck on the Daimler Truck Parts Portal.
- Daimler Truck Southern Africa becomes the first Daimler Truck market in the world to launch the Daimler Truck Parts Portal.
PRETORIA, SOUTH AFRICA - On 15 November 2023, DTSA made history by being the first Daimler Truck market in the world, to launch the Daimler Truck Parts Portal, an online eCommerce platform. The platform works on a click and collect basis where customers can buy parts online and collect it within 24 hours at their selected dealership. As an initial start over four hundred parts including oil, batteries, service and select wear and tear parts are available on the portal, with plans already underway to expand the product catalogue to include maintenance and collision parts, in addition to delivery of parts to customers.
“The Daimler Truck Parts Portal is a game changer in the commercial vehicle market, and we are thrilled to be part of the development team, and to be the very first Daimler Truck market in the world to launch the portal to our customers. Our customers are central to everything that we do and the digitalization of our processes to increase customer convenience has been a key driver in the development of the Daimler Truck Parts Portal.” Ziyad Gaba, Vice President Customer Service, Parts, and Value Chain.
Kudos to the DTSA team for this significant stride taken to advance its offering and meet the
ever-evolving requirements of its customers.
Link to the Daimler Truck Parts Portal.
Daimler Truck Southern Africa at a glance
Established in South Africa approximately 60 years ago, Daimler Truck Southern Africa together with its brands provide an optimal experience, expertise, and attractive products and services to its customers. The Company’s success is based on its strong brands inclusive of Mercedes-Benz Trucks, Mercedes-Benz Buses, FUSO Trucks in addition to offering parts and services for Freightliner and Western Star Trucks. Its comprehensive product range is backed by market-leading value-added services in Fleetboard, TruckStore, TruckTraining, and Daimler Trucks Financial Services. With a Southern African footprint that includes South Africa, Namibia, Lesotho, Botswana, Eswatini, Malawi, Mozambique, Zimbabwe, and Zambia, the company is headquartered in Pretoria, the capital city of South Africa, and all its products are assembled locally in its East London production plant.