Page 17 - Transport News Edition 3

CATCH UP WITH Annelie van Rooyen on TruckStore’s agency model In 2021, through its agency model, TruckStore announced that it will be expanding its presence making TruckStore products and services available across all major cities in South Africa. Today, the used trucks & buses retail outlet of Daimler Trucks & Buses Southern Africa (DTBSA) is proud to share that it has successfully started with the gradual roll out of the agency model to some of its participating agent network. To hear all about this exciting agency model and how it will change the way the retailer supports its customers going forward, we had an opportunity to engage with Annelie van Rooyen, Head of Used Trucks.